Qualifications:
- Spoken languages: French, always English as a secondary language support;
- Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit;
- Availability to work in shifts.
Resposibilities:
- Provide first line IT technical support, research, resolve, and respond to general issues: office, windows, outlook, internet, and/or specific applications - received via telephone calls and e-mails from different kinds of customers;
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction;
- Demonstrate excellent customer service at all times.
Benefits:
- Permanent contract;
- Fixed salary;
- Performance bonus;
- Meal tickets and gift vouchers;
- Night shift bonus;
- Training opportunities;
- Regina Maria medical package;
- Copayment 7Card;
- Extra vacation days.
If you are interested to find out more information, please apply at: timisoara@prohuman.ro